Frequently Asked Questions

Membership FAQ

I have moved outside of your territory (Ohio Auto Club). How do I transfer my AAA Ohio membership? +

If you’ve moved or are planning to move, please give our Member Services department a call to assist you with transferring your membership at (888) 222-6446 during business hours.

How can I cancel my membership and/or a household member? +

We hate to see you go but understand that there are life changes that call for you to cancel your membership and/or a household member. Please visit the cancellation form or give our Member Services department a call to cancel your membership or the membership of someone in your household at (888) 222-6446 during business hours.

How can I downgrade my membership? +

Please give our Member Services department a call to downgrade your membership at (888) 222-6446 during business hours.

I just upgraded to AAA Plus® or AAA Premier® or added optional RV/motorcycle services to my membership. How long do I have to wait before I can start utilizing these benefits? +

Extended Roadside Assistance services for AAA Plus®, AAA Plus® RV, AAA Premier® or AAA Premier® RV benefit levels are effective seven (7) calendar days after upgrade is processed, and receipt of the full payment due.

Does my membership cover my whole family/household? +

Coverage applies to anyone in your household that you add to the membership. The Primary member is the person who established the AAA membership. Associate members are other persons residing in the household who are on the Primary membership account.

I've moved, how do I find my new club? +

AAA/CAA is a federation of regional motor clubs located throughout North America. Membership and insurance benefits may vary by club. If you’ve moved or are planning to move, find your club’s website or find AAA Office Listings Nationwide.

I have moved from another AAA Club to the AAA Ohio territory. How do I transfer my current out-of-territory membership to AAA Ohio? +

If you have an active membership with another AAA Club and you’ve moved or are planning to move within the AAA Ohio territory, please contact your current AAA Club’s membership department to update your address on file. Once you have done so, they will initiate the transfer process to AAA Ohio

My membership card was lost or stolen, how do I obtain a new card? +

Please click here for more information on how to obtain a new membership card.

If I join or reenroll, when will the roadside assistance services start? +

Your Classic coverage starts the next day. Members requiring road service on the same day they join or reenroll will be subject to a nonrefundable Same Day Service Fee. Plus or Premier coverage commences 7 days after payment is applied.

Where can I send my payment for membership? +

Please send your membership payments to the address below:

 

AAA Ohio Auto Club

90 E. Wilson Bridge Rd. Worthington, Ohio 43085

How can I change my payment plan from Monthly to Annual payments or from Annual to Monthly payments? +

To change the way you pay for your membership, please call our Member Services department at (888) 222-6446 during business hours.