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Frequently Asked Questions

  • How can I access my AAA Visa credit card account?
    Please visit www.aaanetaccess.com or www.bankofamerica.com.

    Do I have to be a AAA Member to get the discounts on cruises and tours?
    AAA offers competitive prices to everyone; however AAA Members enjoy Exclusive Member benefits and discounts. In addition to all of our hotel partners we also have cruise and tour partners where the discounts vary based on demand for that product.

    Will my AAA card provide discounts abroad?
    Numerous auto clubs in other countries provide reciprocal AAA savings and benefits. We have a directory where you can search the database.

    What does the Diamond Rating on a hotel listing indicate?
    In 1977, in honor of AAA's 75th (diamond) anniversary, the diamond was chosen as the unique symbol for AAA's rating system. Since then, AAA/CAA members have placed their trust and respect in the "diamonds" and rely on the integrity of the Diamond Rating System when choosing accommodations and dining facilities.
    Each year, AAA's professional staff of inspectors evaluate more than 62,000 lodging and dining establishments throughout the United States, Canada, Mexico, and the Caribbean. Establishments that meet AAA/CAA member travel needs and provide the highest member value are selected for listing in AAA travel publications and AAA.com, and assigned a rating from One to Five Diamonds. The Diamond Ratings represent a combination of the overall quality, the range of facilities, physical attributes, and level of services offered by an establishment.

    What is Term Life insurance?
    Term insurance provides a low cost way to get maximum insurance protection for a specified period of time. Many companies offer level term for periods of 10, 15, 20 and 30 years. Term insurance does not build cash value; it pays a death benefit only if you die during the term of the policy. The life insurance benefit will generally pass income-tax-free to your beneficiaries.

    Are trailers or campers covered with my membership?
    Select RV/motorcycle coverage while joining, upgrading or renewing your membership to provide the full package of emergency road services as well as Plus/Premier extended benefits for motor homes, pickup trucks with campers, travel trailers and motorcycles. This add-on is only available with Plus or Premier membership level.

    What does the word SAVE written in red in the Hotel section of the TourBook mean?
    This means that these properties guarantee members a minimum 10% discount off the standard room rates published in TourBook guides, or the lowest public rate available at the time of booking for the dates of stay for standard rooms.

    What number do I call for help when out of state?
    For emergency roadside assistance 24/7/365, call 800.AAA.HELP (800.222.4357) from anywhere in the U.S. or Canada. You may also log in to request help online via this website. Just go to roadside assistance.

Get Roadside Assistance

800.AAA.HELP
(800.222.4357)

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Special & Timely Promotions

AAA Member Rewards Visa® credit card

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You'll enjoy 24-hour access to concierge service, 2500 bonus points after your first purchase (within 90 days), $500,000 automatic common carrier travel accident insurance and more. Plus, there is no limit on the number of points earned!

Disclosure: For information about the rates, fees, other costs and benefits associated with the use of this credit card, click on the 'Apply Now' link and refer to the disclosures accompanying the online application. This credit card program is administered by FIA Card Services, N.A.