keeping you on the go …
and making sure you get there!

Fuel Delivery

Fuel Delivery


Running your tank dry can be a surprisingly easy thing to do. Fortunately, AAA provides free fuel delivery to thousands of stranded members every year. All you have to do is pay for the fuel itself at current pump prices!

 

Randy on Fuel Delivery

"2 out of 3 AAA calls are fixed on the spot."

Battery Service

  • Mobile Battery Service

    Each year millions of motorists are stranded because of a dead battery. With today's low-maintenance automobiles, it's easy to forget about it. AAA's Mobile Battery Service comes to the rescue of millions of members every year who are experiencing battery problems.

    • • Is your battery 3 years old?
    • • Drive in extreme temperatures?
    • • Hear clicking noises when you turn the key?

    If you answered yes to any of these questions, it's time to get your battery checked. Don't wait until it's too late!

    Call 800.AAA.HELP

    You can make a non-emergency appointment* to have AAA replace your battery. Just call 800.AAA.HELP within seven days of when you'd like to schedule the service. Appointments are available between the hours of 7 a.m. to 7 p.m.

  • New Replacement Batteries

    AAA Battery

    AAA members receive up to $25 off the price of the battery and the protection of a three-year replacement warranty.

    • Free mobile service- we come to you where you are.
    • Accurate testing- free battery test using state-of-the-art technology.
    • Quick installation- save time by using battery service professionals.
    • Member-only-price- save money through exclusive member discounts.
    • 3-year warranty- free, nationwide replacement warranty
    • Top-Quality Product- dependable, durable batteries.
    • Free Recycling- environmentally friendly methods.

    *AAA prioritizes emergency service requests, so during periods of heavy call volume, battery appointments may have to be rescheduled.

Lockout Services

AAA Lockout Service

If you're ever locked out of your car... AAA can help. We'll get your door open and you back on the go usually in just a few moments. (If you're a AAA Premier member, we can even help if you've locked yourself out of your house.)

Tire Service


  • AAA Tire Service

    "AAA Ohio Auto Club members experience more than 90,000 flat tires every year."

  • With AAA's Tire Repair program, many of these motorists will be on their way, right away! Rather than replacing your damaged tire with the "donut" in your trunk, we'll quickly, safely - and inexpensively - fix your flat* in just a few minutes. Just call 800.AAA.HELP for assistance.

     

    *While the repair should be permanent, we recommend that, for your own safety, you have the tire inspected at a AAA-approved facility.

  • AAA Roadside Assistance Tow Truck

    Towing Services

    You're online. AAA's road service team is, too. If you need assistance at home or work and your PC is right there, you can easily submit your request for help. You'll get immediate attention - anytime, day or night.

    Matt on Towing

    "Customer service is probably my favorite thing about the job."

    Requesting road service online is easy and convenient. An electronic form allows you to provide the same information a AAA representative would ask you over the telephone. You simply enter your location and describe the reason you need help. Once the form is submitted, a confirmation will appear, letting you know that your request was successful. This confirmation will also give you an estimated time of arrival for the road service provider.

    Call 800.AAA.HELP

  • 5 Tips for Getting Help Fast

    • 1. If you're reading this, you're already using our website. Request emergency roadside service online. Log in with your AAA Ohio membership number. Complete your request & one of our ERS representatives will call to confirm your location & give you an E.T.A.

    • 2. If you need or want to pick up the phone, call 800.AAA.HELP. We're here 24/7/365. You can also find this number on the back of your AAA membership card.

    • 3. Be sure to keep your card with you. When you call, we're going to ask you for your membership number, along with info about your vehicle - license plate number, make/model/color, etc. When help arrives, you'll be asked to show your card along with ID, just so we know it's really you.

    • 4. We need to know where you are and how to reach you. Please provide as much information about your location as you can, plus a phone number if possible. In most cases, our drivers will call you to let you know they are near by.

    • 5. Don't need our help after all? Great! We're glad you're on your way! As a courtesy to other members needing our help, please call 800.AAA.HELP and cancel your request. We can then send our driver to assist someone else and the call won't be assigned to your membership.

    Anthony on E.R.S.

    For emergency roadside assistance 24/7/365, call 800.AAA.HELP from anywhere in the U.S. or Canada.

How to Obtain Emergency Roadside Service

Eliminate a phone call by requesting roadside service online at AAA.com.

If you need or prefer to call for assistance, please call the corresponding number below:

  • In the Franklin County (Columbus) area, call AAA at 614.431.3388.
  • In the Stark County (Canton) area, call AAA at 330.456.8131.
  • If you are in another location, either within Ohio or while traveling through another state, simply call 800.AAA.HELP (800.222.4357). Your call will automatically be routed to the AAA dispatch center nearest your location.

Cellular phone users may incur charges when calling AAA for help. These charges are nonrefundable. When placing a call, please have the following information available to give to the service counselor:

  • Your membership number
  • The license plate number and a description of your vehicle
  • An accurate description of your location
  • A telephone number at your location

The service representative sent to help you will need to see both your membership card and your driver's license before rendering service. Presentation of a driver's license is a safety measure that protects your card from unauthorized use if it is lost or stolen.

If your vehicle is started before the service representative arrives, please call immediately to cancel your request. This is important, as each service call is entered into your membership record and will count toward your annual limit of four service calls.

Roadside Assistance Scope of Service

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